We Want to
Hear From You

Your voice matters, and your feedback helps us grow.

We invite you to share your story—the good, the bad, and everything in between. Whether you want to tell us about a team member who made a difference in your life or share an experience that didn’t meet your expectations, we want to hear it.

Positive stories remind us why we do what we do and allow us to recognize the employees who make an impact every day. Constructive feedback helps us learn, improve, and provide better care for every patient who walks through our doors.

All concerns or negative experiences submitted through this form will be reviewed by our Director of Compliance & QI/QA. They will personally follow up as part of our quality assurance process to better understand your experience and discuss how we can make things right or improve moving forward.

At Kinston Health, we believe every voice deserves to be heard. Thank you for taking the time to help us continue providing compassionate, high-quality care to our community.

Submit Stories Here

Addresses

  • Physical Address

    324 N. Queen Street
    Kinston, NC 28501

  • Mailing Address

    P.O. Box 2278
    Kinston, NC 28502

Phone Numbers

Main Phone Line(252) 522-9800
Main Fax Line(252) 523-9790

Weekday Hours

Behavioral Health DepartmentMon – Fri: 8AM – 6PM
Dental DepartmentMon – Fri: 8AM – 6PM
Family Medicine DepartmentMon – Fri: 8AM – 6PM
Pediatrics & Teen HealthMon – Fri: 8AM – 6PM
Women’s Health DepartmentMon – Fri: 8AM – 6PM
PharmacyMon – Thurs: 8:30AM – 5:30PM
Lunch 12:30pm – 1 PM
Fri: 8:30AM – 3 PM
EXTENDED HOURS AVAILABLE
After Hours Non-Emergency252-522-9800 Option 2


Compliance/Notice of Privacy Practices

Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. If you have any questions, please contact our privacy office at the address or phone number at the bottom of this notice.
This Privacy Notice is being provided to you as a requirement of federal law, the Health Insurance Portability and Accountability Act (HIPPA). This privacy notice describes how we may use and disclose your protected health information(PHI) to carry out treatment, payment or healthcare operations(TPO) and for other purposes permitted by law. Protected healthcare information means any written, electronic and oral health information and demographic data that can be used to identify you.

Click on the link provided to access the full Notice of Privacy Practices

stephanie taylor, rn
Stephanie Taylor, RN, was raised in Eastern North Carolina. She started at the Health Center as a Dental Assistant student while at Wayne Community College. Upon graduating as a Dental Assistant II she became employed at KCHC in October 2006. In 2011, she obtained an Associates Degree in Nursing at Lenoir Community College. She returned to KCHC as a Registered Nurse full time in May 2015 and in January 2016 became the Compliance and Risk Management Coordinator.
Stephanie Smith Taylor , RN
Director of Compliance/QIQA

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